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Some customers have concerns about large property management companies with respect to them offering a faceless service, with no dedicated property manager or that it's difficult to access information that should be readily available without the need to contact someone.
We completely understand. Starting out as a small management service in 2003, Block Management UK Ltd utilised a smaller staff and less resources and focussed on customer relationships - rather than features - to grow our business. And, at that size, we were unusual being a sole property management company rather than a lettings agency that offered property management.
Whilst we have grown to being a national company, our growth has been organic, allowing us to add featured services without losing sight of customer service. Features such as advanced reporting software, more staff with more experience, in-house accounting, emergency cover procedures, industry-recognised management software that links to an excellent end user portal that all of our customers have access to, enabling them to obtain information without the need to contact us, and or contact us to discuss matters, report and stay up to date on maintenance issues and more.
To speak to one of our experts about how we can manage your property, please click the 'Get a Quote' button below, fill out the form and a member of our Business Development Team will contact you.