Block Management

Online Portal

BMUKLiving365 puts powerful tools into a highly intuitive system, ensuring everyone is communicating using the same platform.

The portal has very quickly become the most popular way to contact to us. It’s easy to see why as by using the portal everything is automatically logged, we can answer requests quickly, you can also check to see if a maintenance issue has already been reported before reporting it to us, and find out other useful information.

Tenants are part of an online community and are kept informed of news around their building. Leaseholders and freeholders can access their account and management information, make payments and track all maintenance works.

Secure and compliant communications mean residents only ever see the information that is relevant to them, and in emergencies issuing a building-wide broadcast is simple, effective and fast.

Fully cloud-based and mobile-ready, access Dwellant anywhere, at any time.
From building news to custom forms, from requesting a new key fob, to insurance claims, and license to alter requests, Dwellant makes things easy, secure and transparent.

In today's connected age, our portal allows clients access to the data used in Block Management UK Ltd's advanced management software. This software improves our efficiency, keeps costs down and allows us to deliver even more instant services to our customers at the touch of a button.

Portal Features

We don’t just communicate when there is an outstanding payment or there's a problem. We believe that good communication leads to good relationships.

Our client portals offer the following potential benefits.

2 Way Communication

Cut through tied up phone lines at busy times to access vital documents/services immediately. Our mobile-first tool allows access for you on the go or at home.

Clear Information

Fully opted-in content;
Responsive design to suit Android, iOS and PC

Secure Automation

Automating processes such as payments, simple enquiries and maintenance requests, delivering them to the right person through the right channel to get a quicker response.

Make payments

Make service charge payments quickly and securely using industry-standard security methods. You can even make complete or part payments. Safeguarded access, transactions and payments.

Review live statements

Up to date financial information is supplied via a live feed from the ledger. View balances, statement history and full transaction details.

Report maintenance issues

An easy-to-use way to immediately flag on-site issues to your property management team allowing for full description, contact details and relevant photos/documents to be uploaded.

Track progress of works

Review status updates for ongoing or outstanding maintenance work. Maintenance reports include a unique reference number and a full description together with creation and completion dates.

Access all required forms and documents

Clients can view and complete all required forms and request all necessary documentation relating to their property.

Be part of the community

Access a Property News’ containing property, block or estate information – or receive regular block-wide communications and updates directly from your property management team.

Concierge Portal

Track visitors, manage parcels and deal with room bookings, can also offer self-service check-in and check-out. An office portal is also offered for front of house office teams.

Important Updates

Broadcast important updates to customers as and when the situation requires. Health updates, security information and other issues can be sent to all residents.