When it comes to professional management of your property, size matters

Once in a while, an RMC director makes an enquiry about our services but then decides not to appoint us as property managers. Instead, they tell us they are going with 'someone smaller’.

What the RMC director may have wanted was to offset concerns about appointing one of the larger property management firms, namely that they are faceless, may not offer a dedicated property manager, are difficult to get through to someone in authority or have higher prices.

We completely understand. Starting out as a small management service, Block Management UK Ltd had to utilise a smaller staff and less resources and focussed on customer relationships - rather than features - to grow our business. And, at that size, we were unusual as a sole property management company in that we did not to have to balance a property management business with a lettings agency.

However, as we’ve grown, we’ve been able to improve our services to customers. Offerings such as advanced reportin..
[ Read More ]
(25 November 2019 )

The best way to ask a new managing agent for a quote

We have some advice for RMC Directors or freeholders/landlords who are looking to change managing agents for their property.

How we do management fee quotes

At Block Management UK we receive hundreds of enquiries a year about our services.

Having taken down your information through a phone call, completed online quote form or from emails, we’ll take a business day or two to put together our tender. For environmental reasons, we email tenders in digital pdf format rather than printing, however, if printing is the only way for you to receive the information, we can do so.

Our tenders describe our services, the structure of our company and how we cover your local area with our services. Our pricing is clear, not buried in the middle of the tender. In fact, all prices are shown in a separate appendix at the back so you can skip straight to it. As a secondary confirmation, when you choose to..
[ Read More ]
(22 November 2019 )

Handover News: Increasing our Sheffield portfolio

Block Management UK Ltd have extended their portfolio of managed Sheffield properties by taking on a block of 12 apartments overlooking the family-friendly green space of Ruskin Park. The block is uniquely located next to the St Mary’s C of E Primary School complex.

Whilst the property is in handover, our dedicated property manager we will make a thorough inspection of the property and report to the RMC directors.

Block Management UK Ltd already acts as a residential block manager in Sheffield for apartment blocks located across the city from St Mary’s Gate to Stannington and Totley Rise.

We use a database of trusted local contractors to service our properties. Together with our two-tier property management department, 24/7 emergency cover and staff KPI-based standards in processing customer enquiries, we offer brilliant coverage and a reassuring presence over your property.
[ Read More ]
(04 November 2019 )

Block Management UK reaches 2019 growth goal ahead of schedule

We’re happy to announce that Block Management UK Ltd’s business growth goal for this year - in terms of number of units being managed – was achieved by the end of September.

This goal was set at the end of 2018 when the company came together and planned on topping 4,000 units nationwide by December 2019. We’re now pushing on to a new interim goal to take us to the end of the year.

This growth, despite the uncertain times, has focussed on our home patch of East Anglia, the location of our head office. However, we have also seen business grow right across the UK and in particular, London, the South West, Yorkshire and Lancashire.

To manage this number of properties in various locations requires us to build a stronger network of property managers, local contractors a..
[ Read More ]
(11 October 2019 )

What does ‘Trusted. Dynamic. Unique.’ mean?

Block Management UK has used the strapline 'Trusted. Dynamic. Unique.’ since 2014.

The idea came about when we were redesigning our website and thought more about our company name. 'Block management’ is of course our name but also what we do. To help differentiate ourselves we wanted to convey more about specific approach to property management.

As a company we came together to discuss our options. Through this process, we decided on 'trusted’, 'dynamic’ and 'unique’ as three words whose meanings were clear and relevant. They also reflected what we do and what we strive for as a service. We also felt that they were three elements that are sometimes lacking in our industry.


Being a trusted managing agent means maintaining long-term client relationships. We’ve always focussed on managing the relationship from start to finish; making sure our pre-contract relation..
[ Read More ]
(02 October 2019 )

Block Management UK Ltd and The Big Climb

Last Friday, a team from Block Management UK Ltd took part in The Big Climb, the major fundraising event for 2019 for homeless charity Emmaus Suffolk.

The Big Climb involved a day of fun activities for thirty teams of 5, competing against one another in a series of fundraising, problem-solving and indoor climbing (“bouldering”) challenges to become the 'Top of the Mountain'. 

Our team was made up of property managers and administrators from our Property Management department including our Operations Director. They had a great time at this event which is all about wellbeing , team spirit and mental agility. The location was AVID Indoor Climbing in Ipswich who put on a fantastic event.

Emmaus Suffolk is the local charity that provides mental health and practical support to some of the region’s most vulnerable and socially isolated people. Emmaus offers companions a supportive team an..
[ Read More ]
(30 September 2019 )

Why use an accredited managing agent?

In order to give customers peace of mind, Block Management UK Ltd is a member of the regulatory bodies below.  

The Association of Residential Managing Agents (ARMA)

ARMA is the leading trade association for residential leasehold management companies. Block Management UK Ltd is an accredited member and as such abides by the ARMA Consumer Charter & Standards. Membership of ARMA is voluntary and demonstrates Block Management UK’s commitment to outstanding customer service.

The Standards cover the conduct of the agent with regards to all areas of block management. From financial matters such as service charge collection, end of year charge accounts and reserve funds to handovers, repairs and even staff employment.

ARMA’s Standards - along with our own internal processes and systems based on fifteen years of experience - represent best practise within the property management sector.  

As an ARMA Accredited managing agent, our customers c..
[ Read More ]
(26 September 2019 )

An East Anglian company doing very well in Devon

Recently, Block Management UK Ltd was appointed as managing agent for another large residential apartment block in central Plymouth.

The property contains 122 units and is the third such block to come under our stewardship. The news highlights our success in the South Devon area with other properties we manage located in Kingsbridge and Paignton.

Block Management UK is poised to offer a new level of block and estate management to an even larger part of the South West region.  

Managing Director David Collinson, says:

“Our success in Plymouth shows that we’re keen to expand our reputation in Devon. We believe that leaseholders and freeholders across South Devon should have access to a high-quality managing agent that can supply 24/7 emergency service, inhouse accounting services and a network of trusted local contractors.” 
[ Read More ]
(23 September 2019 )

Balancing regional coverage with one-to-one service

Block Management UK Ltd manages properties across the country and does so from a base of offices.

A common question leaseholders ask us is how are we able to manage their property as well as, say, a managing agent with an office around the corner from them. After all, BMUK can’t be everywhere can we?

We completely understand their line of thought. It’s a comforting idea to be able to pop into their agent’s office when they have a problem. However, just because a property manager is nearby does not necessarily mean they are at their desk or available to you outside of office hours or weekends or holidays. Our own property managers spend more time on sites, meeting with leaseholders, freeholders and other stakeholders. It’s the nature of modern property management. And emergencies rarely seem to happen 9 to 5 anyway.

However, in order to respond to this call, Block Management UK Ltd h..
[ Read More ]
(11 September 2019 )

Online quotes from a property professional

Block Management UK Ltd has for many years offered an online quote for our property management services.

However, our quotes aren’t automated. Our experience tells us that customers prefer to receive a more accurate quote that takes into account their particular property. So we make sure a property professional assesses your property’s details before we send you a quote. 

Our online quote form is just three pages long and we’ll give you a quick call if we need further information from you. We’ll then put together a clear package including our fees, our full range of services plus relevant case studies and testimonials that may interest you.

Although a member of staff will put together an individualised quote, you won’t have to wait long for it. Typically, 95% of quotes are emailed within 1-2 working days of having received the information we need.

Our tender quote is a single document pdf that is emailed to you. For environmen..
[ Read More ]
(02 September 2019 )
1 2 3 4 5