News

New Management Instruction: Mulberry Court, Chislehurst


Mulberry Court in Chislehurst in the borough of Bromley is on the border with Kent and was built by Kent-based Paye Homes in 2017. A high-spec property, the development features a secure underground car park, communal gardens, secure gated entrance and a lift.

Block Management UK has an office location in Croydon and manages several properties across a southeast London portfolio within the boroughs of Bromley, Croydon and Bexley.

With the property going through our handover process, residents should expect to receive information about our services as well as contact details for their own property manager. As we take on the accounts and add the property details to our management software, several regular tasks will be added to the schedule including arrangement of new insurance policy and a note of when regular inspections are due. 
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(21 January 2022 )

Block Management UK takes on a new Cardiff instruction and offers advice for small self-managers who feel overwhelmed

 

This Victorian residential conversion is our first in the city although not our first in Wales. We already manage property in nearby Pontypridd, and on the north coast, where we manage properties near Colwyn Bay.  

The Cardiff property had previously been self-managed by one of the residents. However, in time she felt that she no longer could devote her time and energy to the complexities of management. This scenario is a very common situation especially with a new flat owner who does not count on having to perform so many admin functions in her free time.  

Tasks such as renewing buildings and D&O insurance and company secretarial duties are too important to be ignored. And these tasks are the same whether the property has four flats or forty or more.  

We see many small properties struggle to manage themselves but also cannot afford to hire a managing agent. We do note that  those self-managers who are successful tend to apportion a set time to their man..
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(17 January 2022 )

Property Developers: hiring concierge and other staff for estate management


(This article is part of a series written by our Business Development Manager Fiona DuCasse, exploring how service charge implications can be addressed at the design stage of a development)

It is very common at the design stage of a development, to see a number of 'nice to have’ line items being moved to the 'must have’ column, This results in considerable costs and an unreasonable service charge level.

A managing agent’s ability to see way down the line and anticipate issues around service charges for your residents is the reason you will benefit from bringing on board a property manager as soon as possible.

For instance, when it comes to adding concierge staff to a development, developers not only need to consider the type of staff (concierge vs caretaker vs security staff) but also their hours of work, pay scale, on-costs, equipment, uniform, area for refreshment and WC.  

Will the concierge handle complaints or operate the C..
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(14 January 2022 )

Important regional area gets its own property manager


Block Management UK Ltd are delighted to welcome property manager Jon Park to the firm. Jon is our first property manager to be based in Yorkshire.  

With 10 years of commercial management experience and five years of residential, Jon is a very experienced and mature presence across this large region which includes Yorkshire and surrounding counties.

Jon enjoys direct contact with customers and resolving issues. He is approachable, listens to customers and responds to requests/issues quickly and efficiently.

His proactive approach is needed because the region contains a significant proportion of Block Management UK's property portfolio. Our sites are located mostly across Leeds, Bradford and Sheffield, however there are also important properties in Scarborough, Thirsk, Selby and Wakefield.

The properties range from Victorian residential and industrial conversions to the modern, ethically green Waterton Green estate just outside Wak..
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(13 January 2022 )

New Management Instruction: The Gables, Guildford


Busy commuting professionals in Surrey put their faith in Block Management UK to upkeep their smart, new development.  

Block Management UK has recently signed a deal to manage a new development in Guildford, Surrey that has strong commuter links to central London. We already manage several properties across this home county, including in Guildford, Woking and Godalming. These new, smaller sites within the commuter belt are popular with hard-working professionals needing links to the city who favour high-end properties and do not necessarily want to have to think about managing their development.

The Gables, on London Road is a smart development created by Rushmon Homes, a developer who produce quality small developments of flats and houses across Surrey and beyond. Their design-led properties are sought-after, quality-built homes.  

The Gables is located on a private road, the flats have individual parking.
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(11 January 2022 )

New Management Instruction Kingsfield Court


BMUK is delighted to announce they are taking on a new development from housebuilders Martin Grant Homes. The development consists of two-bedroom apartments aimed at first-time buyers, set near Aylesbury.

Martin Grant Homes is a family-owned company that has been delivering extraordinary homes for over 40 years. This year they won third successive Pride in the Job award and have developments from Hampshire to Northampton.

There are two new resident director roles to fill at the development and when that is done, BMUK will help the directors to come to understand their roles starting with agreeing upon the budget for next financial year and establishing service level agreements.

This site is the second Martin Grant development we now manage and we look forward to giving this site the attention it deserves.
 
 

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(30 November 2021 )

New Management Instruction: Brodie House and Campbell House

 
Block Management UK Ltd can report that we have been instructed to manage two neighbouring blocks in Wallington, in the London Borough of Sutton.

The development consists of two residents’ management companies onsite working in harmony to ensure the successful management of the site. One RMC is the main overarching company which collects the whole estate charge and bills the other RMC for 50% of this charge. This is an unusual arrangement and a challenge that Block Management UK will have to manage effectively so that the needs of both companies are met. 
 
Before the contact was signed, the directors asked for clarification of additional charges we would levy for project work as they are looking to start major roof repair work. They also have internal decorating every seven years that is due. 

Finally, the directors wanted to see a list of typical costs that BMUK would charge leaseholders for various c..
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(30 November 2021 )

New Compliance and Planning Manager role to start early next year


Block Management UK Ltd will see a new role beginning next year in response to the ever-growing demand for health and safety requirements based on constantly changing legislation.

The role of Compliance and Planning Manager will be taken up by Tom Mortimer, a current member of the finance team. Tom's background in accountancy and attention to detail will be put to good use with this promotion which will enhance many areas including assisting in the planning of cyclical lease required works, insurance renewals, insurance valuations, legislative works and general maintenance.

In addition, the role will include general maintenance demands. There is a desire to better stay on top of important works to further protect clients and residents, ensuring that property managers and their colleagues have as much support as possible. 

A compliance manager ensures that a business complies with rele..
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(18 November 2021 )

Former Embassy property manager joins Block Management UK Ltd

Block Management UK Ltd welcome Laszlo Nagy to our property management team.

Laszlo is a property manager with over 30 years of managerial, business, insurance and public sector experience.  

He has worked as a property manager at Residential Management Group (RMG) and Hazelvine where he managed more than 1,100 residential properties. His first foray into property management was on behalf of the Embassy of Hungary in London where he led a team of 6 in a year-long refurbishment of the Embassy building, as well as organising and managing high profile political and cultural events and implementing and supervising security measures.

Laszlo has a degree in the field of Business Administration, Management and Operations, Leadership Practice, and has studied economics and international relations at Budapest College of Management. He is an excellent communicator with a hands-on approach to problem-solving and an ability to manage budgets in a challenging environment. He i..
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(12 November 2021 )

Familiar face rejoins property administration team


This month we see our property management team joined by a familiar face. Nearly two years ago, property administrator Abi Gumble took a self-directed sabbatical to travel. The company was sad to see her go as she was a valued and dedicated member of the team. 

Upon her return recently Abi realised how much she enjoyed working for us and contacted us requesting the opportunity for returning to her role or a similar position. We were delighted to hear from her and Abi has now re-joined the property management department once more in an administrative and client support capacity

Abi has now rejoined Block Management UK at a time of growth and development. Her experience in helping customers will now be applied using new software and systems. Firstly, the mri software system Qube PM will make an enormous difference to her working day and the way she is able to help administer our portfolio of properties. And, more recently, our new Vodafone phone system..
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(21 October 2021 )
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