Estate agent portfolio handover to Block Management UK

Block Management UK has recently signed a multi-site management deal with well-known East Anglian estate agents Lacey Scott and Knight. 

We will be managing a portfolio of four properties located in Stowmarket, Bury St Edmunds and Risby, supporting our further growth strategy in East Anglia. The largest property is 57 units and we will be managing mainly on behalf of freeholders. The properties are a mix of modern and older blocks that have been refurbished, some with parking, some with lifts, some with commercial units.

As part of our thorough handover process, there are a few outstanding tasks to perform such as:
  • arranging planned maintenance works/repairs
  • transfer of utilities including emergency lift line
  • upcoming buildings and D&O renewal
  • maintenance of existing contractors' agreements
  • overdue accounts
The property details are uploa..
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(16 June 2021 )

Block Management UK Ltd appoints client-facing manager to head up handovers

In a move to streamline and improve new customer relationships, Block Management UK Ltd has appointed current staff member Holly Ditton to the new role of Business Integration Manager (BIM). Holly's primary responsibilities will be to manage and execute the handover process on behalf of new clients.

Holly was already handling elements of this key role along with other duties. Now, she can focus on supporting our Business Development Manager in onboarding new clients, especially those with larger sites. Holly has worked at BMUK for over four years in a variety of roles including PA, management of our maintenance team, and marketing and sales support roles. Her experience across the company will be vital in onboarding new clients.

What is a Handover?

The handover is the process by which a managing agent gathers all the information needed for them to begin managing a new property.
Traditionally, the han..
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(03 June 2021 )

Handover News: new gated estate in west London

We are very pleased to take on another new site in west London on behalf of the residents of this small, exclusive and high spec development.

This new development is on Honeycroft Hill and comprises eight freehold, semi-detached houses within a private gated site. The houses are in a modern style with German kitchens, large open spaces, underfloor heating and a video entry system. They have either three or four bedrooms. Our contract to manage will include looking after the landscaped communal areas and off-road parking.

Uxbridge is located within the London Borough of Hillingdon. It is an important commercial centre in west London, home to Brunel University London and close to the A40 arterial road to and from Central London.

This is the second recent new instruction from the are..
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(03 June 2021 )

Block Management UK Ltd featured in construction industry magazine

Block Management UK Ltd has been featured in leading building trade title Building, Design & Construction magazine.

BDC is a leading business-to-business magazine for the UK construction industry.

Their publication and website provide an in-depth monthly guide for professionals in sectors as diverse as energy provision and manufacturing, through to property management and education.

With engaging features that inform and entertain, BDC motivates construction professionals to go beyond their traditional purchase behaviour, think proactively, and seek out the new.

The magazine's two-page feature allows BMUK to reach out to the construction and property development industry and give leading companies in this sector across the UK more information about our services.

The article emphasises our positive response to the Covid restrictions and our championing of remote, off-site services that have come to dominate the work of..
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(22 April 2021 )

East London growth reveals how Block Management UK effectively manages a diverse range of locations.

Block Management UK Ltd is delighted to welcome another property that has chosen us to manage their site. Louise Court is a two-block site near Christ Church Green in Wanstead. Features of the external parts include several mature trees, a large bin store and on-site parking.

We’ve seen growth in this area and interest in our East London portfolio including properties in Stratford, Barking, Newbury Park, Chadwell Heath and Woodford Green.
This area has a suburban feel, having many green spaces including the open grasslands of Wanstead Flats and Leyton Flats, the woodland of Wanstead Park (part of Epping Forest) and Hainault Forest, Fairlop Waters and Hackney Marshes. The area is served by our head office in Sudbury as well as our Canary Wharf regional base.

Our portfolio of management appointments ranges from large, modern multi-block developments to small Victorian conversions. We are able to cover a diverse range..
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(20 April 2021 )

Block Management UK launches latest online client portal update for 2021


Block Management UK Ltd is celebrating the latest iteration of its online client portal, BMUK Living 365.

The portal runs on the software package MRI Engage. This is produced by the suppliers of our property management software, US based tech company MRI. 
BMUK Living 365 supplies customers with a wide range of services from financial documents to local area information to emergency announcements and more. Giving customers the ability to self-service on several tasks, processes and payments means that they are not left waiting on the phone or forwarded form one department to another. In particular, the range of enquiry forms allows a wide variety of issues - from licenses to alter to maintenance requests - to be sent directly to the right member of staff immediately.
Other benefits include:
  • Provide a single online location for customer interaction and convenience
  • Empower users to make payments and raise maintenan..
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(16 April 2021 )

Handover News: executive housing site in Darlington continues North East interest in our services

Block Management UK Ltd have added to their portfolio of managed properties in the north east with a new agreement to manage 12 apartments within an executive housing development located near Darlington, County Durham.  

This site joins a range of properties we already manage in the region stretching from Hadston in Northumberland, through the communities of Ashington and Bedington down to Aycliffe.

Woodlands Court, Darlington was planned with an eye on conservation and restoration by Anderson Ellis Architecture Ltd, a local Darlington firm. Anderson Ellis have been recipients of the Hadrian Award which commends high quality design and functionality.

The development sits within parkland surrounding a Victorian mansion. In totalthere are eighteen apartments and seventeen large detached dwellings together with associated access ways and landscaping. The site contained many t..
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(12 April 2021 )

Hidden service charge issues don’t have to derail your block freehold purchase

Block Management UK's Business Development Manager, Fiona Ducasse, writes another interesting article, this time for property investors and asset managers on reviewing service charge implications across a property investment.

It is not unusual to see service charge apportionments become out of pace with an actual property, particularly when alterations have been made to that property.  

During my 17 years in the property management industry, I have frequently come across service charges that can be best described as questionable. These have often been through either inappropriate cost headings and service charge schedules and/or apportionment errors.

As an example of disproportionate charges, an apartment block of 12 residential units in leafy Hampstead, north London, springs to mind. I was asked to review this site by the freeholder after residents had queried the apportionments during handover.

The property appeared to be a straightforward resid..
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(08 April 2021 )

Companies House offers advice to new directors of RMCs


Planning to set up a residents' management company?

Companies House has launched a new online tool to increase awareness of the responsibilities that a new residents' management company director must assume. 
The online tool came about as Companies House receives complaints from residents living in shared buildings or properties such as flats. The complaints range from disputes between residents to the poor condition shared areas such as stairways.
Flat management companies are commonly set up by residents to manage communal areas of a shared property and the overall condition of the building. The residents of the property are usually the directors and shareholders of the company. However, there can be confusion among some directors and shareholders over who is responsible for what. For example, each company is required by law to file accounts with Companies House every year. 

If you are a flat management..
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(19 March 2021 )

Clear, relevant schedules are the key to purchaser-friendly leases

Housebuilders: Is your current managing agent supporting your sales objectives with advice in this key area? 

You’ve come all this way with the planning, securing, building and marketing of your latest property development. Let’s not create a lease that is an obstacle to buying.

It is still a reality that purchasers can be surprised to realize they will be expected to contribute towards service charges, especially when purchasing a house. Isn’t it the council’s job, they ask? 

In addition, if the service charges are coming in high, what happens when the purchaser comments on them? Those charges need skill in explaining the value for money that must be present in..
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(08 March 2021 )
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