Privacy Policy

Website Privacy Notice

Last updated: May 2026

This privacy notice explains how we collect, use and protect your personal data when you visit our website or contact us online.

We are committed to protecting your privacy and handling your personal data lawfully, transparently and securely in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

We are a block and estate management company providing residential property management services.

Data Controller:

Block Management Uk Ltd
Registered in England and Wales

Contact details:

Email:
Telephone:
01787 211 801
Address: Head Office - Block Management UK Ltd Unit 5, Stour Valley Business Centre, Sudbury Suffolk. CO10 7GB

2. What Personal Data We Collect

When you use our website, we may collect and process the following information:

Your name
Email address
Telephone number
Postal address (if provided via a form)
Details of your enquiry or message
IP address and basic website usage data
Cookie preferences

We do not collect unnecessary personal data and do not knowingly collect data relating to children.

3. How We Collect Your Data

We collect personal data when you:

Submit an enquiry through our website
Contact us by email or telephone
Complete an online form
Use our website (via cookies and similar technologies)

4. How We Use Your Personal Data

We use your personal data to:

Respond to enquiries and requests
Provide information about our services
Manage our relationship with clients and site users
Improve website performance and security
Comply with legal or regulatory obligations

We will only use your data for the purpose it was collected.

5. Lawful Basis for Processing

We process personal data under the following lawful bases:

Legitimate interests – responding to enquiries and managing services
Contractual necessity – where services are provided
Legal obligation – compliance with laws and regulations
Consent – where you have expressly provided it

6. Cookies

Our website uses cookies to ensure it functions correctly and securely.

We use essential cookies only, unless otherwise stated
Cookies do not collect personally identifying information
You can manage or disable cookies via your browser settings

Disabling cookies may affect website functionality.

7. Sharing Your Personal Data

We do not sell or trade personal data.

We may share personal data with trusted third parties where necessary, including:

IT service providers
Hosting and security providers
Professional advisers where legally required

All third parties are required to keep your data secure and confidential.

8. Data Security

We have appropriate technical and organisational measures in place to protect personal data, including:

Secure servers and hosting
Password-protected systems
Restricted access controls
Staff confidentiality obligations

9. Data Retention

We retain personal data only for as long as necessary to fulfil the purpose for which it was collected, or to meet legal or regulatory requirements.

10. Your Data Protection Rights

Under UK GDPR, you have the right to:

Request access to your personal data
Request correction of inaccurate data
Request erasure of your personal data
Restrict or object to processing
Request data portability (where applicable)
Withdraw consent at any time
Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, please contact us using the details above.

11. External Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.

12. Changes to This Privacy Notice

We may update this notice from time to time. The latest version will always be published on our website.

13. Contact Us

If you have any questions about this privacy notice or how we handle your data, please contact:

Data Protection Contact

Email:
Address: Head Office - Block Management UK Ltd Unit 5, Stour Valley Business Centre, Sudbury Suffolk. CO10 7GB